Information we collect
We collect information you provide, including your name, email address, phone number, account details, delivery or pickup information, order selections, custom-design notes, allergy or dietary notes, and messages you send us.
When you pay online, Square processes your payment information. Golita receives transaction details and payment status, but does not receive or store your complete card number.
We may also collect basic technical information such as browser and device details, IP address, pages visited, session information, and diagnostic data. Your cart may be stored in your browser so it remains available between visits.
How we use information
We use personal information to create and manage accounts, prepare and fulfil orders, process payments, arrange pickup or delivery, communicate with you, provide support, prevent fraud, secure and improve the website, and meet legal, tax, and record-keeping obligations.
We do not sell or rent your personal information.
When we share information
We share only what is reasonably necessary with service providers that help us operate, such as payment processing, hosting, authentication, website monitoring, communications, and delivery providers. These providers handle information under their own terms and privacy practices.
We may also disclose information when required by law, to protect our customers or business, or as part of a business reorganization or transfer.
Cookies and local storage
We use essential cookies for secure sign-in and session management. We also use browser storage to remember your shopping cart. Disabling these technologies may prevent account, cart, or checkout features from working properly.
Retention and security
We keep personal information only as long as reasonably needed for the purposes described here, including order service, dispute resolution, security, and legal or accounting requirements. Retention periods vary by record type.
We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Your choices and rights
You may ask to access or correct your personal information, or request deletion where applicable. You may also withdraw consent to optional uses, subject to legal and operational limits. Contact us using the email below; we may need to verify your identity before completing a request.
Updates and contact
We may update this policy as our services or legal obligations change. The date above shows the latest revision. For a privacy question or request, email us at [email protected] or contact Golita Pastry at 280 Montgomery St, Ottawa, Ontario K1L 0B9, Canada.